We are working and continuing our Covid Secure mail order service through lockdown!
We are processing and sending lots of orders placed via the website and telephone and deliveries from suppliers are arriving all the time. There is plenty of glass and materials available from stock for you to keep creating.
We are keeping our reduced lower free delivery thresholds in place for you, to reduce your need for travel and enable smaller orders.
Delivery services are running very well, we are shipping orders in a timely fashion with minimal delays, usually only in the early part of the week while we catch up from the weekend.
Due to the volume of orders and the logistics of running a safe and Covid-Secure operation for our team to work in, we are not cuurently opening the shop to visitors, so will continue with our mail order services only.
Ordering online is the fastest way to place your order and helps us process and get them to you safely and efficiently, with DPD and Royal Mail contact free delivery. However if you need any assistance, please feel free to email us or you can reach us by telephone if required.
TRADE CUSTOMERS: If you need to order whole stock sheet and cases of lead, please email us at email@example.com , we will pick, measure & price up your items. Then we will call you to process payment by telephone and arrange a collection timeslot.
Smaller orders can be placed via the website for delivery as usual. We ship up to 40cm x 30.5cm (A3 approx) sheets easily by DPD. There is lots to choose from here
Equipment hire facilities remain closed for the time being, we will review this and our ongoing processes and services again at the end of December.
Courses are being postponed, currently up to the beginning of January. We want to be able to run classes safely, and our plans are developing for the future of Covid-Secure courses here. If your date has been or is being postponed our course co-ordinator will be in touch to make arrangements with you.
Our facility is staffed Monday to Friday 9am to 5pm, we are giving the team a well earned rest at the weekend. There may be a day or so delay in shipping orders while we catch up with those placed Saturdays and Sundays, this is minimal and we work in date order from Friday evening onwards.
Thank you for your continued support! Keep Creating!
James & Team