We can be found at Unit 4, St Philips Central, Albert Road, Bristol, BS2 0XJ. England.Near Temple Meads Station, just off Albert Rd. Look out for Heritage Bathrooms and County Tyres, we are between the two, SatNav us at BS2 0XJ, Stanhope Street off Albert Road. Call us if you get lost and we will guide you in.You may remember us as the small stained glass company that had a shop on Redland Road in Bristol. We moved to Whitehouse Street in Bedminster in 2001, and in 2011 to our current address in St.... Read more
Yes. There is an option at check-out to ask us to send to a different address.
Yes. We ship world wide using UPS. You can order online or by telephone on +0044 117 95 888 20. Your parcels are fully trackable using the UPS website and their speedy se... Read more
Yes. Please call to get glass sheets cut to specific sizes. You can also visit our Bristol store. A cutting charge will be applied.
Yes. We ship thousands of parcels every year containing glass. Using our special packing methods.
Yes. Please see our delivery information page for all the details and terms. Some exclusions may apply with internat... Read more
Of course, You may return them within 28 days if they are unopened, uncut and unused, please see our delivery information page for details.
You are welcome to. We open 7 days a week to trade and public, and until 8pm Thursdays.
We do (most of us contribute to this in our own areas). If we don’t know the answer, we may be able to direct you to someone who can.
Yes. During store opening hours orders can be placed by telephone.
Yes, simply order online or by phone and choose ‘collect in person’ we’ll get you... Read more
Yes. Visit our Hire page for pricing, then call us to book a date. We’ll help you program them too.
You can, they may take some time to arrive if they have to be imported or sourced. We will ask for pre-payment.
Most of our glass is hand made and so has imperfections and marks here and there, some have bubbles too. It is part of the charm If you are... Read more
Yes. We can supply special lead sizes to order. Minimum order is one 25kg box of non-standard sizes that are not listed on our website.
This depends on the manufacturer, we offer a range of sizes online for delivery, larger sheets are available. Please call.
Most of our glass is 3mm (1/8”) though there are thinner glasses and thicker. Please see descriptions.
We can indeed, bring in or post us a sample, we will do our best to find a match if it is still made.
This depends on weight, light weight things are sent by Royal Mail, heavier items by UPS.&nbs... Read more
In theory, yes. In practise it is difficult, giving somewhat mixed results. The right tool for the job is our motto.
No. We wouldn’t recommend anything other than tested compatible glass for fusing. It is likely to crack! You can slump glass bottles to make int... Read more
Yes! Our new premises has lots and lots of FREE parking for our customers. Right outside the front door with level access to the main store.
Yes you can, in 'Your Account' you can view orders placed through our new website (since 15 August 2012). This now includes online, telephone and in-store orders. Unfortunately orders... Read more
No. We don't offer this as a service as it is uneconomical. We do however sell bottle cutting kits.
Glass fusing is the heating of glass in a kiln to a point whereby it melts and fuses (binds) together permanently. It is often referred to as kiln fired glass and also warm glass (as opposed to hot glass for blown glass). Glass fusing is often combined with techniques like slumping, which is the method used to shape glass into or over glass moulds (sometimes spelt molds). This process is usually carried out at a lower temperature than fusing and as a separate firing. You can l... Read more
Yes. We have a minimum age of 16 for insurance purposes. We have no maximum, provided you are able to take part safely you are welcome. Please contac... Read more
Our lead came is coiled for shipping unless a full box is ordered, in which case they ship straight. We can ship individual or mixed lead straight for you, but there is an add... Read more
Standard Lead Came has a heart (internal height) of 5mm, most glass for stained glass work is around 3mm thick, this leaves room for cement (waterproofer) which you push into the gaps to seal the panel. If you are using a thicker glass there is a 7mm heart (high heart lead) which will help accommodate this. You can choose your lead's width (across the top/bottom) according to your design and the situation. We recommend a 12mm H section for edging windows which will go into frames (you can trim the edges if needed) and C o... Read more
No. Fusing requires higher heat than slumping and should be done first, followed by a second firing. Moulds arent as resilient as shelves and dont like such high heat which may cause them damage, you need less heat to shape or textur... Read more
Would you wear flip flops in your studio? Our shop is a hazardous environment, we won't allow you to put yourself at risk.
Children are not allowed in the main warehouse, but there is a small space for well-behaved children to sit at the front of our shop should you need to bring them with you. We accept no r... Read more